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Plastics > Terms of Sale
Terms of Sale
There is no minimum order size.
Our www.ePlastics.com site accepts major Credit Cards:
MasterCard, VISA, American Express.
We accept US Government Credit Cards.
Shipping for all materials over the UPS maximum girth of 108" will be via trucking line such as Old Dominion.
For example, a 36" x 48" sheet will need to go via truck line. A 24" x 48" sheet can go Oversize UPS.
If you have questions about the order you have placed, please call or fax us and
reference the Order Number.
International Orders
Wire Transfer is the easiest method of payment for International Orders. The banks will give you
the best rate. Wire Transfer of Funds to our bank is required at the time of order on special or fabricated orders, or at time of shipment on stock items. Some orders, due to the custom nature of our business, may require a deposit to be placed prior to our processing,
then the balance at the time of shipment.
Return Policy:
All standard stock items are returnable for refund within 30 days of purchase. Items MUST
be in "re-sellable" condition and may be subject to a 15% restocking charge.
Please call us for a Return Authorization number with your Order Confirmation number. Returns on Contract Manufactured items must be clearly marked as to any discrepancies or tolerance issues for rework.
Custom manufactured, Items with Logos, Specials, Close-Outs, or Cut-To-Size items are not returnable. Please
make sure your drawings or sizes are correct at order confirmation time.
Warranty on Materials:
We stand behind all materials we sell. While we inspect all materials before shipping,
there is always the very remote possibility of a "void" in the material that may not
show up until you are machining a part from the material you purchased.
Defective materials will be replaced and will be shipped to you at no cost
upon receipt of defective material. We cannot reimburse for any manufacturing charges you might
have incurred during the process.
Clear Presentations Satisfaction Guarantee:
Your complete satisfaction with our Clear Presentations brochure holders and display products is our Goal. If you are not happy with your purchase of any standard, stock, unprinted, and unused item from this division,
please call us for a Return Authorization number with your Order Confirmation number
within 30 days of your purchase.
Disclaimer
The information presented in this
Web site has been constructed from our 90 years in plastics. We sincerely hope you
find the information helpful in your search for answers. The express intention of
E-Com Plastics is to help you narrow your search, not to prescribe a fitness for
any particular use. As with all new applications, one must test the plastic for
the application and make such judgements on their own.
Privacy Policy
We'll never misuse the information you provide us....
When obtaining information from you, we adhere to a simple,
common-sense principle: we only ask for the information
we need to give you what you've asked for. We do not "sell" or
"trade" this information with other companies. When you give us
your email, address, phone, etc., it remains on our site for use only
by us to contact YOU. Harumph. Nuff said. Oh yeah, we might email
you from time to time - but it'll be worthy or we won't bother you.
Thanks!
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